Report an Outage
- Log into your account through SmartHub on the mobile app or website and click on Report an Issue
- Dial 1-800-299-3164
Restoring Your Power
My power is out, but where’s the storm?
- Most power outages are weather-related and caused by severe storms. Still, power outages can happen even when the weather seems perfect. Outages can be caused by traffic accidents, construction work, equipment malfunctions, and animals.