Outage Center

Report an Outage

  1. Log into your account through SmartHub on the mobile app or website and click on Report an Issue
  2. Dial 1-800-299-3164


Restoring Your Power

Getting Back online

My power is out, but where’s the storm?

  • Most power outages are weather-related and caused by severe storms. Still, power outages can happen even when the weather seems perfect. Outages can be caused by traffic accidents, construction work, equipment malfunctions, and animals.